How Slipriders Charges Work
When you tail a pick, your card is pre-authorized for the tip amount + $0.99 service fee. You are only charged if the pick wins.
Outcome → What Happens to Your Money
| Outcome | Tip | Service Fee |
|---|---|---|
| Pick WINS | Charged → routed to Capper | Charged → kept by Slipriders |
| Pick LOSES | Hold released (3–7 days) | Refunded |
| Pick PUSH / VOID | Hold released | Refunded in full |
| Pick NO BET (Capper cancels) | Hold released | Refunded in full |
Wallet Refunds
Wallet deposits are non-refundable but can be used for any future pick. Unused wallet balances can be refunded to the original card within 30 days of deposit by emailing support@slipriders.bet.
Disputes
If you believe a charge is incorrect, contact support@slipriders.bet first. We respond within 24 hours and resolve most issues within 3 business days.
Chargebacks
Filing a chargeback before contacting support may result in account suspension. Fraudulent chargebacks will be contested with full transaction evidence.
Capper Tips
Tips paid to Cappers on winning picks are final. If you have a dispute about Capper conduct, contact support and we will investigate.
All Sales Final on Graded Wins
All tip charges on graded winning picks are final and non-refundable. Once a pick has been graded as a WIN using official sportsbook / data-provider results (The Odds API, ESPN, MLB Stats API, etc.) and your tip has been charged, the transaction is considered complete and final. This includes, without limitation:
- Tips on picks you placed via the "Ride this pick" / "Tail" button after agreeing to the unit size and tip terms shown on screen.
- Tips on picks placed through our Discord integration after you clicked "Ride this pick."
- The Slipriders platform fee on any winning, graded pick.
- Stripe processing fees passed through to you at the time of charge.
By tailing a pick, you expressly agree that: (a) you reviewed the pick, odds, unit size, and tip amount before confirming; (b) you authorize Slipriders to charge your card on file if the pick is graded a win; (c) the charge is for services already rendered (capper content + grading + platform infrastructure); and (d) you waive any right to a refund on graded winning picks except where required by applicable law.
Chargeback Policy
You agree to contact support@slipriders.bet before initiating any chargeback with your card issuer. Slipriders will contest all chargebacks filed without first contacting support, and will provide your card issuer with full evidence including:
- Your clickwrap acceptance of these Terms and this Refund Policy.
- Timestamped logs of your tail / ride action with IP address, device, and user-agent.
- The pick, odds, and tip amount you authorized at the time of tail.
- The official grading source and result that triggered the charge.
- Stripe receipts, payment-intent IDs, and 3DS / SCA authentication records.
Filing a fraudulent or "friendly fraud" chargeback may result in (i) immediate account termination, (ii) referral of the unpaid amount plus chargeback fees to collections, and (iii) reporting to fraud-prevention networks used by Stripe and other payment processors.
Contact
support@slipriders.bet — we typically respond within 24 hours.